Welcome to Our Reviews Page
Feedback from Our Valued Customers
At Flood & Fire Restoration LLC, we believe in the power of community feedback and the importance of transparency. This reviews page is dedicated to sharing the experiences of our customers with you. We are committed to excellence in every project we undertake, and customer satisfaction is our highest priority. We listen, we learn, and we constantly strive to improve.
Great service. Was very professional, and I highly recommend this company for any of your carpet or cleaning needs. He also does carpet repair for small patches. Did a great job for our family.
Had some couches and carpet cleaned. Lael did a great job. Our couches looked brand new, and the carpet was clean and smelled great.
The bottom floor of our house flooded period my wife came home at 4 o’clock and noticed the House was completely flooded period we called our homeowners insurance immediately to put a claim in period then I called Flood and restoration in ponder and got a hold of Leal McWilliams. He and his assistant read our house by 6:30 removing carpet and the flooding that was going on in our home period he put a bunch of blowers in our house to help the drying to start. Before he left he completely went in detail with me what is going to happen over the next few days he was very thorough in his explanation and I really appreciate it knowing what was going to happen because this is never happened to us before. Over the next few days he continues to show up and look at the home make sure it’s drying properly and as he sees it’s drying properly he’s removing the blowers one at a time as needed. They remove the wood floors over the next couple of days they put everything in a trailer that they will haul off and dump the dump site. He also met with the adjuster to show the adjuster to show what areas of the homes were damaged during the flood. I really appreciated his help in that because he knew more about what he did than i did and it was awesome that he did that. I am so thankful that we found this company I was not sure what was going to have been and how this would go down because this has never happened once before but because of that I’m giving them a five star review I would highly recommend them they are very very nice guys and I’m also going to start using them for my carpet cleaning they built a lifetime customer with me on the way they treated us during this whole process I highly recommend you to call them in use them don’t hesitate you will be happy you did
Understanding Our Reviews
Each review represents a story of a challenge faced and a solution provided, highlighting our team’s commitment to quality, efficiency, and professionalism. By reading through our customers’ feedback, you’ll gain insight into the level of service you can expect from us, across all the services we offer—from water damage restoration and carpet cleaning to upholstery cleaning and beyond.
What Our Customers Say
Our reviews reflect the breadth of our service areas and the depth of our expertise. Customers often mention the responsiveness of our emergency services, the thoroughness of our clean-up and restoration processes, and the courteous and knowledgeable nature of our team. These testimonials are a source of pride for us and a guidepost for continuous improvement.
The Impact of Your Feedback
Your feedback is invaluable to us. It not only helps prospective customers make an informed decision when choosing Flood & Fire Restoration LLC but also enables us to recognize our strengths and areas for growth. We are deeply grateful for the trust our customers place in us and for taking the time to share their experiences.
Thank you for visiting our reviews page. For more information about our services or to provide feedback on your experience with us, please do not hesitate to get in touch.